BLOCK DRUG STORES

BLOCKS VISION CARE

212-473-1587

212-228-0651

101 2ND Avenue, New York NY 10003 -        email: info@blockdrugstores.com

Store

Store

We are currently updating our new online store to help you, our customers, get a higher quality service. Please stay check.

Refund Policy

Note, there are exclusions to our refundable policy, please read the exclusion paragraph carefully.

  1. 100 percent refund up to 30 days as long as:
    1. The package or product wasn’t open, that the original seal is intact.
    2. The product is not for orally use, for the eyes or ears.
      Example: This means we do not refund your money if the product was a cold medication or contact eye solution.
      Why? Because the cold medication is taken orally and the contact lens item is used in the eye.
    3. The product was not used.
    4. The product is damaged through delivery methods.
    5. If you were sent the wrong item.
  2. After 30 days, you will receive a store credit
    1. The package or product wasn’t open, that the original seal is intact.
    2. The product is not for orally use, for the eyes or ears. (example above)
    3. The product was not used.
    4. The product is damaged through delivery methods
    5. If you were sent the wrong item

If you receive the wrong item please call us immediately, so we can correct the situation. If you allow the 30 days to past by you will only receive a store credit.

If the item is open we can not refund or apply a store credit. Please make sure that the item you receive is the item you ordered.

Excusions to the Refund Policy:

  1. There are no refunds on:
    1. Prescription Medications (NY. State Law)
    2. Surgical supply
    3. Durable Medical Equipment (example wheel chairs, canes, walkers)
    4. Any over the counter medications taken orally, for the eyes or ears.
    5. Special order products (these products are items not normally carried in our everyday inventory).

How to Return the Merchandise

  1. You will need to telephone us at 212 473-1587, ask for our merchandise return department.
  2. We will need to gather some information, so please have your account number ready.
  3. You be given a conformation number, please write this number down and keep it with your receipt.
  4. With in 10 days you will receive our return forms in the mail.
  5. You can mail the product back to us through UPS. You will be responsible for postage by any other carrier.

Privacy Policy

Introduction:

Thank you for visiting our website. Our website allows our customers to move freely through out our pages. We at Block Drug Stores want you to be confident that your privacy is protected when you visit our website. Consistent with the provisions of the Internet Security and Privacy Act, the Freedom of Information Law and the Personal Protection Law, this policy describes the Block Drug Stores privacy practices regarding information collected from users of this website. This policy describes what information is collected and how that information is used. Because this privacy policy only applies to this website, you should examine the privacy policy of any website, including other state agency websites, that you access using this website.

For purposes of this policy, “personal information” means any information concerning a natural person which, because of name, number symbol, mark or other identifier, can be used to identify that natural person. Block Drug Stores, Second Ave. Chemists, Inc. does not collect any personal information about you through this website unless you provide that information voluntarily by sending an email, responding to a survey, or completing an online transaction.

Information We Collect

We understand your concerns and acknowledge your right to confidentiality. We are also committed to protecting your privacy. The information we collect on our website is used to better serve you, by providing a more pleasurable shopping experience, and used to communicate with you about products, services and promotions.

Information Automatically Collected

When you visit our website Blockdrugstores.com, we automatically collect and store certain types of information. For example, we use “cookies” and Web beacons, and might obtain certain types of information when your Web browser accesses our Website. The information that is obtainable includes internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date of time you access our website, the time spent on our website, information about your viewing, search and purchase history and URL and the URL click streams. The information automatically collected is used to improve our website content and to help Block Drug Stores understand how the users are interacting with our website. We will statistically analysis and determine what information is of most and least interested to or users and to improve the utility of the material available on our website.

Your Account

When you set up “Your Account” on our website we will ask you to fill out certain information about your self. The information will include your name, mailing address, e-mail address, credit card number and expiration, as well as certain information when you order prescriptions. Using your account information, we will need to send you information we believe is relevant to you, which will include e-mails, newsletters, renewal reminders, and coupons. If you prefer not to receive optional e-mails or other communications, unclick the check mark in the box next to sign me up for e-mail specials or the box with in ” your account”. You may revisit your account at any time and reverse your preference.

Prescription Information About You

In order for use to fill your prescription, we will need to collect the following information, your date of birth, gender, drug allergies, any medical conditions and/or illnesses, and what medications you are currently taking. If your have insurance, we will need the name of the prescription company, your identification number, group number, the PCN number and the bin number.

Other Information You Provide To Us

We will collect other information about you if you decide to receive coupons or special discounts. You might communicate with us by e-mail or by telephone or by mail, and we will respond to you by either e-mail, telephone or by mailing. When you communicate with us at our website, you might send us an e-mail, your e-mail address and the content of your message will be collected. The information collected is not limited to text characters and may include audio, video, and graphic information formats included in the message. Your e-mail address and the information included in your message will be used to respond to you, to address issues you identify, to improve this website, or to forward your message to a state agency for appropriate action.

What Personal Information is Protected

The personal information protected by this privacy policy includes information Block Drug Stores receives or creates that identifies you and concerns:
your past, present or future medical health or condition, and your medical care that is provided to you or your past, present or future payment for medical care provided by you.

How We May Use or Disclose Personal Information In Compliance To The Law Or Third Party Services

Block Drug Stores may use or disclose your personal information to provide treatment, or perform health care operations.

For Treatment, we may need to disclose your personal information to dispense a prescription medication or devices to you, provide you with information and counseling on your drug therapy, communicate to your physician(s), your physicians staff, emergency treatment personnel or other health care professionals to ensure you receive appropriate treatment.

For Health Care Operations, we might need to review performance of our pharmacist, to prevent fraud and to develop compliance programs in order to offer more effective and comprehensive treatment to you.

Payment, we might have to disclose your information to a third party insurance company for payments and/or co-payments under your pharmacy benefit company.

For Communications, we might need to contact you for example, to provide you with information about your medication and or alternative treatments, to return an e-mail or telephone call so as to discuss or answer a question about your prescription.

To State Health Agencies, we may have to disclose personal information about you to agencies authorized by law to perform audits, investigations or inspections for the oversight of the health care system, government benefits programs, government regulatory programs or civil right law. Law Enforcements, we may have to disclose your personnel information as required by law in response to request from law enforcements, which may include court order, administrative order, subpoena, warrant or other lawful process.

Third Party Services, if and when we hire a third party to perform certain services for us, we may disclose your personal information so the third party can perform the services we asked them to do. We will require the third party to protect your information and will not be allowed to use your information for any purpose other than to provide the services we have requested.

Cookies

Cookies are simple text files stored on your web browser to provide a means of distinguishing among users of this website. The use of cookies is a standard practice among Internet websites. These cookies do not contain personal information and do not compromise your privacy or security. Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password.

Confidentiality and Integrity of Personal Information Collected

As noted, Block Drug Stores does not collect personal information about you unless you provide that information voluntarily by sending an e-mail, responding to a survey, or completing an on-line form. We are committed to protecting your personal information collected through this website against unauthorized access, use or disclosure. Consequently, Block Drug Stores limits employee access to personal information collected through our website to only those employees who need access to the information in the performance of their official duties. The employees who have access to this information must follow the appropriate procedures in connection with any disclosures of personal information. In addition, Block Drug Stores has implemented procedures to safeguard the integrity of its information, but not limited to, authentication, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day to day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

Your Rights

You have the right to direct us to release your personal information which includes customers information and the release of prescription information to your authorized representative, the prescribing or other authorized practitioner caring for you, or such other person(s). As requested by you the patient, and to the extent specifically authorized by law, we will release such information to other person(s), and insurance plans. You must summit in writing the release of your personnel information.

Your Personal Consent

By visiting and using our the Block Drug Stores website, including through other customer service lines (e-mail), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We, the Block Drug Stores reserve the right to modify or amend this policy at any time. If we decide to change our privacy policy, we will post any changes on this privacy policy notice under section New or Changed Privacy Policy Notification. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change.

Children Under 18 years of Age

We will not sell any product for purchase from our website to a child under the age of 18 years old. We do sell products for children that can be purchased by an adult 18 years and older. If you are under the age of 18 years old, you may use our website only with the involvement of a parent or guardian.

Disclaimers

General - the information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through the website.

Links - In order to provide the best service and information, our website may provide links to local, state and federal government agencies, and website of other organizations. A link does not constitute an endorsement of this content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of that website. Once you link to another website from this website, you are subject to the terms and conditions of that website, including but not limited to its privacy policy.